Terms and Conditions

Terms and Conditions

THIS WEB SHOP DOES NOT SHIP OUTSIDE THE UK-  I have some of the same Items avaliable on my  Etsy Shop- see  https://www.etsy.com/uk/shop/RachaelCrowDrums

Conditions of Use

Items include a business card. If you are happy with your purchase please tell your friends and pass on the card.

Ordering process

When I get your order I will send you an email confirmation.

If there is likely to be any delay I will let you know as soon as possible.

If there is a delay and you would rather have a refund than wait that is fine.

If you are having difficulty ordering, or have ordered in error please email info@rachaelcrow.co.uk

ltems are posted in recycled packaging.

Please allow 14 days for delivery- more if ordering a custom item- I will discuss timings.

Returns and cancellation rights

If you are unhappy with your purchase or you change your mind you can return it within 14 days for a refund (minus postage) or exchange provided it has not been opened/used.

Please send returns back second class. You pay the costs for postage.

Legal stuff you need to know

The UK law is the applicable law.

When buying goods and services on the Internet, the consumer is entering a legally binding contract.

Your details are held on my computer for accountancy purposes only. This data is protected and will not be sold or give to any outside parties.

Use of Cookies :

Due to the new cookie law (2012) we had a Cookie Audit taken and the reports are as follows:

Cookie Audit: Prepared By: Ihelm Enterprises Ltd 31st May 2012

This cookie audit has been prepared by examining the interaction between the web- site https://www.rachaelcrow.co.uk/ and the visitor. Cookies that were detected in use are listed below: These are broken down by the following categories. The only category that does not require consent are those listed in the essential section.

If the same cookie is used for essential and nonessential purposes consent is required – it is recommended that cookies are split to allow essential ones to be used without explicit consent.

Essential: Cookie Names:None

Cookie Type:N/A

Cookie Purpose:This site has no essential cookies.

Functional : Cookie Names:None,

Cookie Type:N/A

Cookie Purpose:This site has no functional cookies.

Marketing : cookie names:None

cookie type:N/A

This site has no marketing cookies.

Performance : Cookie Names: statcounter is unique

Cookie Type:Statcounter Analytics

Cookie Purpose: Used to monitor visitors and determine the functionality and use of the website.